Last updated: July 13, 2026
Welcome to Pin’s Stop. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.
1. Information We Collect
To provide you with our products and services, we collect the following personal information when you create an account, place an order, or interact with our site:
Identity Data: First name and last name.
Contact Data: Email address, billing address, and shipping address.
Transaction Data: Details about the products you have purchased (your cart contents and order history).
Payment Data: We do not store your credit card or digital wallet details. All payments (Credit Cards, Apple Pay, and Google Pay) are processed securely by our certified third-party payment gateways.
Marketing Data: Your email address, strictly if you have explicitly opted in to receive our newsletter.
2. How We Use Your Information
We use the personal data you provide exclusively for the following purposes:
To create and manage your Pin’s Stop account.
To process and fulfill your orders (including sending order confirmations and shipping updates).
To deliver your packages through our shipping partner (La Poste).
To send promotional emails and updates about new releases, only if you have given us your explicit consent (you can unsubscribe at any time).
To provide customer support and handle returns or refunds.
To prevent fraud and ensure the security of our website.
3. How We Share Your Data
We strictly value your privacy. We do not sell, rent, or trade your personal information to outside parties. We only share your data with trusted third parties necessary to operate our store, such as:
Payment Processors: To securely process your transactions (via Credit Card, Apple Pay, or Google Pay).
Shipping Carriers: We share your name and shipping address with La Poste (and its international partners via Delivengo) so your pins can be delivered to you safely.
E-commerce & Marketing Platforms: Our store is built on WordPress and WooCommerce, which provide us with the online platform to sell our products securely. We also use secure plugins (like MailPoet) to manage our opt-in newsletter subscribers.
We will keep your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations (such as tax and accounting laws in France).
5. Your Rights (GDPR Compliance)
If you are a resident of the European Economic Area (EEA), you have specific data protection rights. You have the right to:
Access the personal data we hold about you.
Update or correct your information directly from your account settings.
Request deletion of your personal data (Right to be forgotten).
Withdraw consent at any time if you previously agreed to receive marketing emails (by clicking the “unsubscribe” link in our emails).
To exercise any of these rights, please contact us at the email address below.
Our website uses essential cookies to make your browsing experience possible. These cookies allow our website to remember your session, keep items in your shopping cart, and allow you to log into your account securely.
If you have any questions about this Privacy Policy, your rights, or how we handle your data, please contact us at:
